Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible to ensure your purchase arrives in a timely manner.

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Delivery times vary depending on your location and the shipping method selected at checkout.

• Once your order has been shipped, you will receive a confirmation email or message with tracking information (where available).

• Shipping costs are calculated at checkout based on your delivery address and selected shipping option.

• Orders are shipped on business days only (Monday to Friday, excluding public holidays).

• Please ensure your shipping address is accurate before completing your order, as we cannot guarantee changes after an order has been processed.

• Delays caused by couriers, weather, customs, or other unforeseen circumstances are beyond our control but we will assist where possible.

• If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can investigate and help resolve the issue.